Documentation

Documentation coming soon

We're finishing the public SDK and API docs. If you need early access, write us.

curl · v1soon

# Send a unified inbox message
curl -X POST https://api.blacknel.com/v1/inbox/messages
  -H "Authorization: Bearer $BLACKNEL_KEY"
  -H "Content-Type: application/json"
  -d '{
    "brand_id": "br_2x4f...",
    "channel": "whatsapp",
    "to": "+52155...",
    "body": "Hi María, your order is ready 📦"
  }'

REST + Webhooks + SDK

TypeScript · Python · cURL · Postman

Q4 2026

REST API · Webhooks · SDK · Multi-tenant guides

Request docs access

Shipping in Q3 2026

Full REST API reference — 50+ endpoints documented with cURL, TypeScript, Python examples
Webhooks guide — all available events with payloads
TypeScript SDK — @blacknel/sdk installable via npm
Python SDK — blacknel-python installable via pip
Postman Collection — importable for testing
Multi-tenant guides — recommended patterns for enterprise integrations

Meanwhile · operational product topics

Inbox setup — step-by-step guide to connecting channels
Approval workflows — how to configure multi-level approvals
AI brand voice training — best practices for training the AI
RBAC playbook — patterns for agencies and multi-location chains

Sample code

// Próximamente: @blacknel/sdk
import { Blacknel } from '@blacknel/sdk'

const client = new Blacknel({
  apiKey: process.env.BLACKNEL_API_KEY,
})

// Send unified inbox message
await client.inbox.send({
  brandId: 'br_2x4f...',
  channel: 'whatsapp',
  to: '+52155...',
  body: 'Hola María, tu pedido está listo 📦',
})

// Schedule social post
await client.posts.schedule({
  brandId: 'br_2x4f...',
  channels: ['instagram', 'facebook', 'linkedin'],
  publishAt: new Date('2026-06-15T15:00:00-06:00'),
  content: {
    text: '...',
    media: ['https://...'],
  },
})

// Subscribe to webhook
client.webhooks.subscribe({
  url: 'https://your-app.com/webhooks/blacknel',
  events: ['message.received', 'review.created'],
})

Early access

If your team needs API access before Q3 2026, email sales@blacknel.com. We give beta credentials to Enterprise customers with a defined use case.

sales@blacknel.com